Shipping and returns

Your order will be shipped to you as soon as we have received your payment.

Returns and complaints

Please notify us either by e-mail, fax or letter within 48 hours of receipt of the goods. We will discuss the problem with you and if goods are damaged we will either ask you to retain them so that the post office can inspect them or return them to us. If asked to return them to us, please do so within 7 days. It is imperative they are returned with the original packaging and sent back by the same method that they were dispatched to you (i.e. recorded delivery/registered post etc). Please retain your proof of posting. We will refund this postage cost to you.
Please note: our overseas customers should NOT return any damaged goods to us, but wait for our instructions.